Inspection policy
1. Definition:
– Product inspection is the process of checking and evaluating the actual products of the supplier (NCC) with the products posted on the website and the criteria or requirements that the customer chooses in the order of calliesilver.com
– This is a non-compulsory service, customers have the right to use or not use the product inspection service. If you want to cancel the product inspection service, you can uncheck it before submitting the order.
– Orders that are not registered for inspection will be checked by calliesilver.com to select the appropriate shipping method, but will not be checked and will not be responsible for the quantity, color, style, design, etc. according to your request.
2. Inspection fee
– Inspection fee: Free
3. Regulations:
a) Inspection time
– After receiving the goods from the supplier, calliesilver.com will check the goods according to your request within 9-16 working hours.
– If the supplier ships multiple times for orders, calliesilver.com will check each package according to the number of shipments and comply with the above time principles.
b) Scope of goods inspection
– calliesilver.com will check the quantity of products according to orders and deliveries. Then proceed to check the products with the following criteria:
- Check product attributes such as color, size, material, etc. according to customer's selection in the shopping cart.
- Check the actual product model with the model displayed on the website.
- For used items, calliesilver.com does not commit to checking product quality, usage status, common defects such as: mold, rust, scratches, slight dents.
- Calliesilver.com does not guarantee quality control or details for goods that cannot be inspected.